Effective Date: April 2026
Golden Coast Freight LLC is committed to providing reliable and professional freight and logistics services across the United States. This Refund and Return Policy explains the conditions under which refunds may be issued for our services.
1. Service-Based Business Notice
As a logistics and transportation service provider, we do not deal in physical retail products. All services are scheduled, planned, and executed based on customer requirements once an order or booking is confirmed.
2. Refund Eligibility
Refunds may be considered under the following conditions:
- Service was not initiated or scheduled
- Booking was canceled before dispatch or processing
- Duplicate payment was made due to an error
- Service could not be provided due to internal operational limitations
3. Non-Refundable Situations
Refunds will not be issued in the following cases:
- Once freight or transportation service has started
- Delays caused by weather, traffic, or external factors
- Incorrect information provided by the customer
- Completed or partially completed deliveries
- Change of mind after service confirmation
4. Cancellation Policy
Customers may request cancellation before the service begins by contacting us:
- Phone: +1 (681) 466-7449
- Email: goldencoastfreightllc.us
- Contact Page: https://goldencoastfreightllc.us/contact/
Cancellations after dispatch may not be eligible for refunds.
5. Refund Processing Time
If a refund is approved, it will be processed within 7–10 business days and returned via the original payment method used during booking.
6. Partial Refunds
In certain cases, partial refunds may be issued based on service progress, fuel usage, or operational costs incurred before cancellation.
7. Changes to Policy
Golden Coast Freight LLC reserves the right to update or modify this Refund and Return Policy at any time. Changes will be updated on this page:
https://goldencoastfreightllc.us/refund-and-return-policy/
8. Contact Us
For any questions regarding refunds or cancellations, please contact:
Golden Coast Freight LLC
Address: 160 Calle Redondel San Clemente, CA 92672, USA
Website: https://goldencoastfreightllc.us/
Contact: https://goldencoastfreightllc.us/contact/